Managing deviations: Turning quality events into opportunities
08 Oct 2026
At dsm-firmenich, deviations are viewed as opportunities to improve processes, strengthen controls, and enhance product consistency. Through routine quality oversight activities, potential issues are identified early and addressed before product release, minimizing risk to customers. By combining the expertise of Quality and Operations teams, root causes are identified, effective corrective actions are implemented, and continuous improvement is strengthened through activities such as Gemba walks. Discover how turning quality events into learning opportunities helps us deliver the safe, reliable, high-quality premixes our customers depend on.